Booking Terms & Conditions

Thank you for your booking with Clean2Let. The team will arrive at your property at the booked time. Please read our terms and conditions below.

Before Our Arrival

Please ensure hot water is available on arrival of the cleaning team. If you wish to have your freezer cleaned, it must be defrosted before the arrival of the cleaning team.

Cleaning Times

Advertised rates include the call-out service and allow for up to the following cleaning times per property size. These times are provided as the maximum allocation per job and are not guaranteed to be used in full. Where a property is completed to our professional cleaning standard in less time, the service will conclude upon completion.

Where a property requires cleaning beyond the maximum allocated time above, additional time will be charged at €70 per hour.

Oven Cleaning

Oven cleaning is included as part of our standard cleaning service. Please note that Clean2Let is not a specialist oven-cleaning company. We thoroughly clean ovens using our professional products and methods, but we do not dismantle oven doors, glass panels, hinges or other fixed components.

Our team will always clean ovens to a very good standard and in the vast majority of cases ovens come up well. However, we cannot guarantee the removal of all heavily burnt-on carbon, grease or permanent staining.

Additional Terms

1. Removal of waste from the premises and disposal to communal bins is not included in our advertised pricing.
2. To avail of the Clean2Let Customer Service Guarantee, customers must contact Clean2Let within 24 hours of completion of our services.
3. Fixtures and fittings will not be dismantled by Clean2Let staff for cleaning. If required, they must be dismantled prior to our arrival.
4. Use of the customer’s equipment is not permitted by Clean2Let cleaning staff.
5. Payment must be made to Clean2Let upon completion of the service. Please make cheques payable to Clean2Let. All major credit cards are accepted; however, a 4% surcharge applies to all credit card payments.
6. We cannot guarantee the moving of large fixtures and fittings to facilitate cleaning underneath, behind or beside them where access is restricted.
7. Cancellation of services within 24 hours of the booked appointment will incur a charge equal to 40% of the agreed service cost.

Our Guarantee

We take great pride in our work and aim to provide a consistent, high-quality cleaning service for every customer. If you are not completely happy, please contact us within 24 hours and we will do our best to put it right.

Thank you for choosing Clean2Let.

Clean2Let
Phone: 01 443 9638 or 086 302 9312
Email: info@clean2let.ie